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PostPosted: Wed Feb 06, 2019 8:08 am 
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Joined: Sat Jan 26, 2008 6:32 pm
Posts: 7519
Location: Salina, Kansas
It seems if the pipe was too small and that company installed it, they should cover it. It doesn't matter which employee did it. I ordered a new counter top from Lowe's on Monday. She called on Tuesday and said she didn't realize it didn't meet the minimum cost and will now be $420 more. Do I still want it? No. I shouldn't have to pay for her mistake. She wasn't a 'new' employee either.

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PostPosted: Wed Feb 06, 2019 7:40 pm 
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Joined: Fri Nov 29, 2002 4:05 pm
Posts: 23850
Location: New Hampshire/Aruba
Yikes Tara!! That is a big diference...good she called but even better you canceled!! As those who know me well ....i am all about good service...as Bill says "do your job" :wink: when I have good service I compliment the person, coomplete surveys and have been know to speak to the manager to praise the service of the employee. Tom don't get me started on water issues in the USA...the Michigan issue is beyond my comprehension :x ....fire everyone and I mean everyone from the top down....and ...well never mind....

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