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PostPosted: Tue Oct 15, 2019 7:05 pm 
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Joined: Wed Sep 08, 2010 8:02 pm
Posts: 478
Location: Stamford, CT
Not Aruba related but I figured I would share my experience anyway, since travel insurance is a topic often discussed here.

We went on a trip to Bermuda last month and insured it through Allianz. We left Bermuda two days early because of an approaching tropical storm and had to pay a change fee on the flights.

On the way home I checked the policy to see if the change fee would be covered and in reading the policy I didn’t think it would be. But I figured I would put in a claim anyway.

I put in the claim, they asked for some additional documentation, I provided it and it was all pretty easy. Today, I checked on the status of the claim…and it said it was approved and a check was on the way!

It is not a lot of money and not the reason we buy the insurance. BUT, it made me feel good that they were not difficult about it and ultimately covered something that I didn’t think would be covered.


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PostPosted: Tue Oct 15, 2019 7:29 pm 
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Joined: Tue Jul 18, 2006 12:52 pm
Posts: 994
Thank you for the info and the reminder. I have to buy my insurance soon.

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PostPosted: Wed Oct 16, 2019 8:10 am 
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Joined: Thu May 05, 2005 1:36 pm
Posts: 10381
Location: Bayville NJ
I always us Allianz and haven't had any issues with claims. as long as you have the documentation they need the checks come pretty quick. One time i had a flight out of newark that was so delayed i would miss my connection and my meeting. I never even got out of newark and just went back home. they covered the expenses, lunch, car service ride home, etc. I never fly without insurance.

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PostPosted: Thu Oct 17, 2019 10:35 am 
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Joined: Thu Feb 03, 2005 1:03 pm
Posts: 1715
Location: Ct.
I also found them very easy to work with a few years ago when my husband passed away a couple of months before our scheduled trip. They were very nice and helpful when I called and refunds came quickly. They did require I mail them either a copy of his obit or a copy of his death certificate which is totally understandable.


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PostPosted: Sat Oct 19, 2019 12:00 pm 
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Joined: Sat Nov 30, 2002 4:47 pm
Posts: 6324
Location: Ormond Beach, FL
We have always purchased Allianz through a local agent who also runs daily tours, longer tours, escorted cruises (with local pickups to all Florida ports). When we needed to file a claim, she told us what to provide regarding the claim and she handled. For a cancelled transatlantic cruise, we got everything back, banked it...and did a similar cruise the next year.

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Life is what we make it, always has been, always will be. --- Grandma Moses


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PostPosted: Sun Oct 20, 2019 8:49 am 
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Joined: Mon Jan 28, 2008 3:37 pm
Posts: 1473
Location: Boston area
The first time I purchased travel insurance was in 2003 from Allianz for a trip to Aruba.
It was a December that Boston got hit with a severe snow storm that shut down Logan Airport for the weekend of our return. We eventually made it back on a Tuesday.
But, I got receipts for everything "extra" that we had to pay for and submitted them to Allianz when we got home. Within 2 weeks I had a check covering all the "extra's".
Since then I have purchased insurance from Allianz for every trip we have taken. Haven't had to use it (fortunately), but it is nice to know that it is there.
Only thing now is that since we are in our 70's the insurance is getting more expensive. :roll:


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