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PostPosted: Sun Dec 31, 2017 8:15 am 
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Have a friend headed to Aruba for a week and they are first timers. They are staying at the Marriott Surf Club. Can anyone tell me the procedures and options for getting a palapa on the beach?


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PostPosted: Sun Dec 31, 2017 1:17 pm 
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There’s a fb page for Marriott’s Surf Club
Have them join and get access to the files which include palapa rules, activities, check in info etc.


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PostPosted: Mon Jan 01, 2018 10:46 am 
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Palapa Rules????Really????Wow!!!!


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PostPosted: Mon Jan 01, 2018 4:43 pm 
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To Happyt1 - Palapa Rules????Really????Wow!!!!

It's 2018, can't we be a little less sarcastic??? My Mon always said if you can't be helpful and or nice, sit down and shut up.


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PostPosted: Tue Jan 02, 2018 9:07 am 
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Found this on Facebook but it is dated 2004. Can anyone update this.

Marriott Palapa Policy Decoded!
We had vacationed at the Marriott Aruba Surf Club in July 2004 when it first opened, so we thought we knew what to expect. In reading reviews from others, it was clear that there is a major hassle in getting beach chairs and Palapas – those thatched umbrellas that are all over the beach. Even though we went in the off season, it DOES turn out to be true, that the chair/palapas policy becomes quite the ordeal to manage while vacationing at the Marriott Aruba Surf Club.

So here is one traveler’s guidance on the policy and how to make it manageable so you can make the most of your vacation with minimal aggravation.

Marriott Aruba Surf Club states that the Palapa Policy is as follows:

Part of the Palapa inventory is on a first-come first-served basis for NO CHARGE. Distribution will be done on a daily basis at the Beach Towel Hut next to the beach volleyball court at 4PM the day before, or 7AM the day of your reservation. I can tell you from our experience, the queue begins to form before more than one hour before these times to get 1st and 2nd row Palapas. There are only 3 first row Palapas given away at each of these times, so line up early if you want an unobstructed view of the ocean.

The other part of the Palapa inventory is distributed by a reservation system for a RENTAL FEE. In order to accommodate all owners and give everyone a fair opportunity to get a hut, you are welcome to reserve a hut one day after your check-in day; you then are able to make a reservation for the two following consecutive days. When make a reservation there is a charge of $15/day for the 1st and 2nd row, with other rows having a charge of $10/day. Cancellations need to be done 24 hours in advance with your Palapa charge receipt form. NOTE: These reservation may be done beginning at 8AM. There are only 4 first row Palapas available to rent for a fee.

NET, NET: While the Palapas Policy is quite the ordeal to figure out, and manage during your vacation, we did meet some very nice people while waiting in line each day. There was a core group of us willing to get in line (even during some morning rain storms) to obtain prime locations.

MAY YOUR PALAPA HUNTING BE SUCCESSFUL!

One more note: There are quite a number of palm trees that provide some shade from the sun. If you want to avoid this whole mess, just grab some extra chairs and find some shade under one of them instead. We also took some chair and pulled them to the beach and sat in the sun as well. While they don’t want you to place the chairs in the water, due to corrosion it would cause, we were able to get fairly close. Just avoid blocking the view of all those long-suffering tourists who have those front row Palapas!


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PostPosted: Thu Jan 04, 2018 8:55 am 
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Private message me with your email and I’ll send updated to you

I don’t know how to post it here
Cindy


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PostPosted: Sat Jan 06, 2018 9:11 am 
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Updated thanks to Cindy

Marriott Surf Club Palapa Hut General Information
Opening hours: 7 am till 5 pm

First Come First Served
• A part of our Palapa inventory is on a First Come First Served basis at NO charge.
• Distribution will be done daily at our Palapa Hut at 7 am for the same day usage and at 4 pm for the next day
usage.
Reservations:
• The other part of our Palapa inventory is distributed by a reservation system for a rental fee.
• In order to accommodate all owners/guests and give everyone a fair opportunity to get a hut, you are welcome
to reserve a hut one day after your check-in day; you then are able to make a reservation for two days.
• Reservations can be made from 8 am till 3pm.
• After skipping one (1) day you are welcome to reserve for another 2 days.
• Please note that the Surf Club guests can only use the Palapas at the Surf Club Beach.
• When making reservations there is a charge of $15,- per day for the 1st and 2nd row. From the 3rd row to
the back there is a $10,- charge per day.
• Cancellation needs to be done 24 hours in advance with your Palapa charge receipt/form.
Biminis:
• Lounge chairs with Biminis (covers) have been provided around the beach area to provide additional shade.
• For the Biminis we have a restricted beach area identified by a yellow band painted on our Palapas.
• The Biminis can be used strictly in the Blue band Palapa zone.
• Please take note that Biminis cannot be placed under a Palapa or Umbrella.
Chair tags:
• Upon arrival you will be issued 1 chair tag per person staying at the Surf Club. Your chair tag will guarantee
your lounge-chair around the pool or beach.
• Simply attach the tag to the top of your chair.
• The 2 hour policy applies; If you leave your chair unattended for 2 hours or more, our staff is instructed to
remove the tags for other owner’s /guests to utilize the chair, so please be courteous to other guests.
• Chair tags can be placed starting 7am. If placed before 7 am, you are required to physically occupy the chair
till 7 am.
• If you would drop your chair tags in the key box at the front desk before departure it would be appreciated.
Wristbands:
• Upon check-in you will receive a wristband which can be used for the week until Thursday when we change
colors. If you stay additional weeks you will need to visit the front desk for the updated wrist band color of that
week.
• Please wear your wristband; it identifies you as a guest/owner of the Surf Club and it is so that we may
prevent non-guests from utilizing your amenities.
Special attention:
Because of the density issue with the pool and beach facilities, we have suspended any integration agreement
between the Ocean Club and Surf Club for the use of the pool and beach facilities until further notice.
Please note that there is a policy in effect that states that all property inventory must remain on its respective
property, i.e. Surf Club lounge chairs are to remain on Surf Club property and Ocean Club lounge chairs are to
remain on Ocean Club property.
Palapa Hut General Information
Opening hours: 7 am till 5 pm


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PostPosted: Sun Jan 07, 2018 4:06 pm 
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beachjack wrote:
To Happyt1 - Palapa Rules????Really????Wow!!!!

It's 2018, can't we be a little less sarcastic??? My Mon always said if you can't be helpful and or nice, sit down and shut up.


Sarcastic????? You do not get my point.
See the above posts.....OMG!! Whatever happened to go down to beach and look for an available Palapa? The convoluted process with fees (!!!) referenced above speaks to a couple of things. There are far too many people there for what beach they have and/or the inability of the clientele to respectfully share the resources available.
If I ever did a Palm Beach vacation again the Phoenix would be the only serious option. People there can at least use the public area nearby.


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